Booking Policy

Last Updated: 12 August 2026

Introduction

Trek On India provides carefully planned trekking, adventure, pilgrimage, holiday, and travel packages across India and selected international destinations. This Booking Policy explains the basic terms and process applicable to bookings made through trekonindia.com.

Booking Process

Customers can make an enquiry through our website, phone, email, WhatsApp, or other available communication channels. Our team will provide the relevant package details, availability, pricing, inclusions, exclusions, travel dates, and payment requirements before confirming the booking.

Booking Confirmation

An enquiry or booking request does not guarantee availability. A booking will be considered confirmed only after the required payment has been successfully received and the booking confirmation has been provided by Trek On India.

Traveller Information

Customers are required to provide accurate information necessary for making and managing their booking. This may include the traveller’s full name, mobile number, email address, travel date, number of travellers, government identification details, and other information required for the selected package.

Payment

The required advance payment or booking amount will be communicated by our team at the time of booking. Customers are responsible for completing the required payment within the specified time to secure their reservation.

Failure to complete the required payment may result in cancellation of the booking or loss of package availability.

Package Availability

All bookings are subject to availability of hotels, camps, transportation, guides, permits, activities, and other travel services. Availability is not guaranteed until the booking has been officially confirmed by Trek On India.

Travel Documents

Travellers must carry valid government-issued identification and any other documents required for their selected destination, accommodation, transportation, or activity.

Pickup & Reporting

Travellers must report at the designated pickup location and time mentioned in their booking confirmation. Any delay or failure to report on time may result in missed transportation or other scheduled services.

Changes After Booking

Any request to change the travel date, traveller details, accommodation, transportation, package, or other booking information will be subject to availability and applicable charges.

Special Requirements

Customers should inform Trek On India in advance about any special requirements, dietary preferences, medical considerations, or other relevant needs that may affect their travel arrangements.

Travel Conditions

Travel arrangements may be affected by weather, road conditions, government restrictions, natural calamities, operational circumstances, or other unforeseen situations. In such cases, itinerary changes may be required to ensure the safety and smooth operation of the trip.

Contact Us

For booking assistance or any questions regarding your reservation, please contact us.

Trek On India

Phone: +91 88005 06998
Email: Info@trekonindia.com
Address: Operation Office – Opp. Achievers Home Public School, Laksar Road, Kankhal, Haridwar – 249408, Uttarakhand